SiPM Maintenance Order and Notification Management
SiPM Maintenance Order and Notification Management
Mobility for notification and notification of maintenance orders
With SiPM, you can enjoy a great user experience and mobility, which means you can manage your maintenance order notifications and alerts from anywhere and at any time.
What is SiPM?
SiPM is Innova's mobility application for maintenance in SAP (PM). Technicians report maintenance orders and create and process maintenance notifications from a mobile device, with photo capture and no paperwork, so information reaches SAP in the moment rather than at the end of the shift.
+150 companies · +12 years in SAP · SAP PartnerEdge · 4–8 week implementation · No per-user fees
SiPM · Maintenance orders and notifications in SAP, from the phone
Main functions
Interactive demo20 screens2 min
Create Maintenance Notice
In our SiPM App, you will be able to create your notifications quickly and easily, add photographic records and include the materials required for each task. In addition, when creating your notifications, you will have the option to select the corresponding functional location or equipment, indicate causes and circumstances, and set priorities for each notification.
Interactive demo21 screens2 min
Notification of maintenance orders
Now any maintenance manager can report on-site and in a timely manner the work performed. You can report hours, component consumption, attach photographic records or acceptance forms. It is also possible to cancel reports in case of errors.
Maintenance order management
With SiPM, you will be able to visualize, release and give technical closure to your maintenance orders, wherever you are, from any mobile device, easily and quickly.

Modify Maintenance Notifications
If you need to correct or add information to your Maintenance Notices, you will only have to identify the corresponding notice using our list of selection fields, which will allow you to find your notices quickly and easily.

Interactive demo
Create a malfunction report from your phone
When a pump starts losing lubricant, the technician who sees it is the least able to record it: they are on site, wearing gloves, and the notification ends up being written hours later from memory — or never. SiPM puts the three actions they need on the phone screen: scan the equipment code, classify the malfunction against the real SAP catalog, and attach the photo. The notification reaches SAP from where the malfunction is.
Confirm a maintenance order from your phone
The time it takes to repair a pump ends up written from memory at the end of the shift — and next year's plan is built on that number. SiPM puts the stopwatch where the work is: the technician finds the order by scanning the equipment, clocks in, and the App keeps counting even if the session closes or the battery dies. On confirmation, actual work, start and end times arrive already filled in, with the photo of the repaired equipment and the spare-part consumption in the same walkthrough.
Pick a demo
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In 30 – 45 minutes we present you our solutions, online.
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Benefits
Learn about the advantages of implementing our apps
For the IT department
Easy to implement
You just need to import the installers and transport them to each client, like any other change in SAP and deploy the front-end component according to your convenience (SaaS, on client web server, Fiori, SAP BTP).
Secure
With the SAP standard authorization objects and some of the App’s own authorization objects, it is ensured that control and segregation of duties is maintained by means of SAP standard user and role management.
No maintenance or support
With the Warranty, Support and Upgrades service, Innova is responsible for maintaining compatibility with the latest versions of the system, as well as support and clarification of doubts with users.
For the entire company
User experience
Not everything is mobility, in an agile operation such as the registration of notices of a company, it is necessary to have screens that are easy to read, identify and navigate.
Paperless traceability
Eliminates the use of paper, without losing the support of each transaction.
Reduced hardware costs
SiPM can be used on any mobile device (phone or tablet), even low-end ones, allowing significant savings in the purchase or replacement of hardware.
Timeliness of the
information
With mobility, users can register notifications, consumptions, release and close their orders online, and thus the whole company can have updated information.
Use cases
Common SAP problems solved by SiTRACK
Creation and dispatch of material reservations in SAP
Creation and dispatch of material reservations in SAP with mobility SiMA USE CASE The standard material reservation process in SAP has clear operational limitations: it relies on SAP GUI, requires multiple manual steps and is not designed for mobility scenarios. In maintenance, production or field operations, this requires recording information outside the system […]
AI-assisted registration of supplier invoices in SAP
AI-assisted registration of supplier invoices SiPRO USE CASE In standard SAP, the registration of supplier invoices is usually done manually in the MIRO transaction, where the user must interpret the incoming invoice and transcribe the information into the system. This process is time consuming, depends on the user’s accuracy and creates a high risk […]
Management and approval of delegation requests
Management and approval of delegation requests SiLI USE CASE In standard SAP, the delegation of approvals often requires technical adjustments in roles and authorizations, usually managed by IT or Basis. This results in slow response times, dependency on technical resources and operational risks when absences are not planned sufficiently in advance. This causes that for […]
Read more about solutions for SAP
English and Spanish. However, it can be translated into any language required by the client within approximately one week.
No, with the purchase of the application any SAP user can use it, according to the assigned permissions.
No, no activations or installations of additional SAP components are required. Upgrades are also not required.
Yes, SiPM allows the creation and modification of maintenance notifications or service notifications.
Architecture
The solution has an ABAP component within SAP (ECC or S/4HANA), and two front-end components served securely from our VPC on Amazon web services:
OPTION 1
SaaS Architecture
The easiest and fastest option. From Innova we take care of deploying and serving the front-end component from our private cloud in Amazon Web Services, and you are free of installation, updates and maintenance. Communication via VPN site to site or SAP webdispatcher is required.
Requirements: SAP ECC version 6.0 or higher, up to latest version of SAP S/4HANA. Site to site VPN configuration or SAP Webdispatcher. Possibility of web service publication from SAP ECC.
OPTION 2
FES On-Premise Architecture

It is deployed on a front-end server managed by the client company. You are in charge, although we accompany you throughout the deployment until the productive implementation. Recommended in cases where there is no SAP Fiori server and SaaS deployment is not feasible.
Requirements: SAP ECC 6.0 up to the latest version of SAP S/4HANA. ABAP Backend Component (Installed via OT import). Possibility of web service publishing from SAP ECC or SAP S/4 Hana. FES (Front-end Server) and SSL certificate associated to the domain/server (only in case of On Premises installation).
OPTION 3
FIORI On-Premise Architecture

It is deployed on your SAP Fiori server and appears as another App in your SAP Fiori launchpad. If you have SAP Fiori already configured, this is the recommended option. Applies for separate servers and for embedded SAP Fiori.
Requirements: SAP ECC version 6.0 or higher, up to latest version of SAP S/4HANA. ABAP Backend Component (Installed via OT import) SAP ERP – SAP Fiori communication via already configured Gateway. Minimum versions of SAP Fiori components: SAP Gateway 740, SP 09 or higher (same in back-end [SAP ERP] and front-end [SAP Fiori]), SAP UI 754, SAP Fiori Front-End Server 6.0 or higher, SAPUI5 1.71
OPTION 4
BTP On-Premise Architecture

The application is deployed using Cloud Foundry container technology in SAP BTP, from where it consumes the services (SOAP or OData) published on the SAP server, via SAP Cloud Connector.
Requirements: SAP ECC 6.0 up to the latest version of SAP S/4HANA. ABAP Backend Component (Installed via OT import). Communication between SAP BTP and the SAP ERP server via cloud connector must be configured.
Complete list of functions
Here's what SiPM can do for you
- Maintenance Order Confirmations (release order, technical completion, confirm operation, attach attachments, display attachments, add component, post goods movement)
- Create maintenance notification
- Modify notice (edit notice, add notice, add internal note, register call, add positions, add causes, edit positions, delete positions, edit causes, delete causes, add attachments, delete attachments )
